Privacy Policy
Effective Date: 6 August 2026
At TC's 3D's, we are committed to protecting your privacy and handling your personal information responsibly in accordance with UK data protection law.
This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Who We Are
Business Name: TC's 3D's
Website: tcs3dprinting.co.uk
Email: tcs3ds@gmail.com
TC's 3D's is a UK sole trader selling 3D printed models, signs and related products.
2. Information We Collect
When you place an order, contact us or use our website, we may collect:
Your name
Billing address
Delivery address
Email address
Telephone number (where provided)
Order details
Payment information (processed securely by our payment provider—we do not store your full payment card details)
IP address
Browser and device information
Website usage data collected through cookies or analytics (where applicable)
3. How We Use Your Information
We use your information to:
Process and fulfil your orders.
Deliver your purchases.
Respond to enquiries.
Provide customer support.
Process refunds and returns.
Comply with our legal and tax obligations.
Improve our website and services.
Prevent fraud and protect our business.
We will only send marketing emails if you have chosen to receive them.
4. Lawful Basis for Processing
Under UK GDPR, we process your personal data because:
It is necessary to fulfil our contract with you.
It is necessary to comply with legal obligations.
It is in our legitimate interests to operate and improve our business.
Where required, we rely on your consent (for example, marketing emails or non-essential cookies).
5. Sharing Your Information
We only share your information where necessary.
This may include:
Payment providers.
Delivery companies (such as Royal Mail or courier services).
Website hosting providers.
E-commerce platform providers.
Accountants or professional advisers where required.
Government authorities where legally required.
We never sell your personal information.
6. Payment Information
Payments are processed securely through our payment provider.
TC's 3D's does not store or have access to your full debit or credit card details.
7. Data Retention
We only keep your information for as long as necessary.
Order records may be retained for up to 6 years to comply with UK tax and accounting requirements.
Information that is no longer required will be securely deleted.
8. Cookies
Our website may use cookies to:
Keep the website functioning correctly.
Remember your preferences.
Analyse website traffic.
Improve user experience.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your information where appropriate.
Restrict how your information is used.
Object to certain processing.
Request a copy of your data.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Commissioner's Office (ICO).
10. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or loss.
However, no internet transmission can be guaranteed to be completely secure.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website with the updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
TC's 3D's
Website: tcs3dprinting.co.uk
Email: tcs3ds@gmail.com
14. Complaints
If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
Telephone: 0303 123 1113
Privacy Policy
Data Controller
TC's 3D's
Collected Personal Data
Name, billing address, delivery address, email address, telephone number (if provided), order details, payment information (processed securely by our payment provider), IP address, browser/device information, and website usage data collected through cookies and analytics (where consent has been given).
Payment details are processed securely by our third-party payment providers and are not stored by TC's 3D's.
Purpose of collecting data
To process and fulfil customer orders, respond to enquiries, provide customer support, personalise the shopping experience, process payments, arrange delivery, comply with legal obligations, improve our website through analytics (where consent has been given), and communicate with customers regarding their orders or enquiries and, where consent has been provided, to send marketing emails and promotional offers.